COOKIE POLICY
At Karnak Home. We operated under Karnak Furniture & Home Decoration in the United Arab Emirates, we are committed to protecting your privacy and ensuring transparency regarding how your data is processed. This Cookie Policy explains how and why we use cookies and similar tracking technologies when you visit our website at www.karnakhome.com.
1. WHAT ARE COOKIES?
Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They enable the website to recognize your device, remember user preferences (such as shopping cart contents or display settings), and analyze how visitors interact with the site.
2. TYPES OF COOKIES WE USE
We classify the cookies utilized on our site into four main categories:
- Strictly Necessary Cookies: Essential for basic website operation, secure checkout processing, account login, and shopping cart functionality. These cookies cannot be turned off in our systems.
- Performance & Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve site performance (for example, via Google Analytics). They help us understand which furniture collections and pages are most popular.
- Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your saved selections, currency preferences, or location settings.
- Marketing & Advertising Cookies: Set through our site by third-party advertising partners (including Meta/Facebook and Google Ads). They are used to build a profile of your interests and display relevant advertisements on other websites and social platforms.
3. THIRD-PARTY COOKIES & TRACKING
We partner with third-party service providers who may set cookies on your browser during your session, including:
- Google Analytics & Tag Manager (Website analytics and usage tracking).
- Meta Pixel (Facebook and Instagram advertising and conversion tracking).
- Payment & Buy-Now-Pay-Later (BNPL) Gateways, such as Tabby and Tamara (Secure payment authorization and installment options).
4. MANAGING YOUR COOKIE PREFERENCES
You have full control over non-essential cookies on our site:
- On-Site Banner: You can accept or decline optional performance and advertising cookies at any time via our Cookie Consent Banner.
- Browser Settings: You can set your web browser (Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox) to refuse or remove cookies. Please note that blocking necessary cookies may affect cart behavior or prevent checkout completion.
Contact Us
If You Have Any Questions About This Privacy Policy, Wish To Exercise Any Of Your Data Rights, Or Want To Request The Deletion Of Your Account Information, Please Contact Our Customer Care Team.
- For Inquiries: info@karnakhome.com
- For Customer Support: contact@karnakhome.com
- Phone & WhatsApp: +971 50 465 6780
- Complaints WhatsApp Helpcenter: +971 58 824 5885
- Dubai Office: Office# 110C, Diamond Business Center, Arjan, Al Barsha 3, Dubai – United Arab Emirates
- Sharjah Showroom: Showroom No. 7 Maleha St – Warehouses Land – Sharjah – United Arab Emirates
- Working Hours: Mon – Sat : 10:00 – 20:00 (GST)